bc88 Privacy Policy — How We Handle Your Personal Information

bc88 collects personal information through several channels — directly from you during registration and verification, automatically through your use of the platform, and where required, through payment processing interactions.

Information you provide directly:

• Full name and date of birth (used for age and identity verification)
• Philippine mobile number (used for OTP verification and account communication)
• Email address, if provided during registration
• Government-issued Philippine ID documents (PhilSys, passport, driver's licence, or similar) submitted during KYC verification
• Philippine bank account or e-wallet details provided when processing deposits and withdrawals in PHP
• Any additional information submitted to customer support during an enquiry

Information collected automatically:

• Device type, operating system, and browser version
• IP address and approximate location at time of login
• Session activity including games accessed, bets placed, deposit and withdrawal transactions, and login timestamps
• Cookies and similar tracking technologies — see Section 6 for details

bc88 does not collect information that is not relevant to the purposes described in this policy. Financial information such as GCash or Maya account references is handled in the context of transaction processing only and is not stored beyond the period necessary for that purpose.

The personal information bc88 collects is used strictly for the following purposes:

• Account registration and management — Creating and maintaining your bc88 player account, including recovery and security procedures
• Identity and age verification (KYC) — Confirming that you are who you say you are and that you meet the 21+ age requirement before enabling full account functionality
• Deposit and withdrawal processing — Facilitating PHP transactions through the payment channels you use, including verification that funds are sent to and received from your own verified accounts
• Platform security — Detecting and preventing unauthorised logins, fraudulent transactions, money laundering attempts, and other prohibited activities described in the bc88 Terms & Conditions
• Customer support — Responding to your queries, resolving disputes, and following up on account issues
• Communication — Sending OTP codes, account activity alerts, and platform notifications related to your account status
• Legal and regulatory compliance — Meeting obligations under applicable Philippine laws, including data protection and financial record-keeping requirements

bc88 does not use your personal data for unsolicited third-party marketing and does not build commercial profiles of individual players to sell to external entities.

bc88 implements a combination of technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure.

Technical safeguards in place include:

• SSL (Secure Sockets Layer) encryption on all data in transit between your device and bc88 servers
• OTP-based two-step login verification for all player accounts
• Access controls limiting which internal personnel can view different categories of player data
• Automated monitoring for unusual login activity or suspicious transaction patterns

Personal data is retained for as long as your account remains active and for such additional period as is required to fulfil legal, regulatory, or internal audit obligations. When data is no longer needed for these purposes, it is deleted or anonymised in a manner that prevents recovery.

While bc88 takes its data security obligations seriously, no digital system can guarantee absolute security. Players are also responsible for maintaining the confidentiality of their own account credentials — including passwords and OTP codes. Do not share these with anyone, including people claiming to be bc88 staff. bc88 staff will never ask for your OTP.

bc88 does not sell, rent, or trade your personal data to third parties. Your information is shared only in the following specific and limited circumstances:

• Payment processors — When you make a deposit or request a withdrawal, the necessary transaction details are shared with the relevant Philippine payment service (such as your bank or e-wallet provider) to facilitate the transfer. These providers are subject to their own data protection obligations.
• KYC and identity verification services — If bc88 uses a third-party identity verification service to process your KYC documents, your submitted ID information may be shared with that service provider solely for the purpose of verification. These providers are contractually bound to handle your data securely and not to use it for any other purpose.
• Legal and regulatory authorities — In the event that bc88 is required by law, court order, or a legitimate request from a Philippine government authority to disclose specific player data, bc88 will comply with that obligation. We will only disclose the minimum information required to satisfy the legal requirement.
• Fraud prevention and security — In cases of suspected fraud, money laundering, or other illegal activity, limited account and transaction data may be shared with relevant agencies as part of a lawful investigation.

In all cases where data is shared with a service provider, bc88 requires that provider to handle the data in accordance with applicable data protection standards and to use it only for the purpose for which it was shared.

bc88 uses cookies and similar technologies on its website and app to support essential platform functionality, improve your user experience, and maintain security.

Types of cookies used by bc88:

• Essential cookies — Required for core platform functions such as maintaining your login session, keeping your game state during active play, and ensuring the security systems function correctly. These cookies cannot be disabled without affecting how the platform works.
• Functional cookies — Used to remember your preferences, such as previously selected game categories or display settings, so your experience is consistent between sessions.
• Analytics cookies — Help bc88 understand how players navigate the platform so we can identify areas for improvement. The data collected through analytics cookies is aggregated and not linked to individual player identities in reporting.

Most modern browsers allow you to manage or delete cookies through your browser settings. However, disabling essential cookies may prevent certain parts of bc88 from functioning correctly, including login and game access. bc88 does not serve third-party advertising cookies.

As an individual whose personal data is processed by bc88, you have the following rights in relation to your information:

• Right to access — You can request a copy of the personal data bc88 holds about you at any time. bc88 will respond to such requests within a reasonable timeframe.
• Right to correction — If any personal data we hold about you is inaccurate or outdated, you can request that it be corrected. For example, if your name or contact details have changed, contact support to update your records.
• Right to deletion — You may request that bc88 delete your personal data in certain circumstances — for example, if your account has been closed and the data is no longer required for legal or regulatory purposes. Note that some data may need to be retained to fulfil legal obligations even after a deletion request.
• Right to object — If you believe your data is being processed in a way that goes beyond the purposes described in this policy, you have the right to raise an objection with bc88.
• Right to data portability — In applicable cases, you may request a structured copy of your personal data in a commonly used format.

To exercise any of these rights, contact the bc88 support team. Requests will be handled in accordance with applicable requirements and you may be asked to verify your identity before the request is processed.

bc88 is strictly an adult gaming platform. Access is limited to individuals who are 21 years of age or older. Persons under 21 are not permitted to create an account, make deposits, or participate in any gameplay on bc88.

bc88 does not knowingly collect personal information from anyone under the age of 21. Age is verified as part of the KYC process required to activate full account functionality. If bc88 discovers at any point that personal data has been collected from a person under 21, that data will be deleted and the account will be permanently closed.

If you believe a minor may be accessing bc88 using your details or a fraudulently created account, please contact bc88 support immediately so the matter can be investigated and resolved.

bc88 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or platform functionality. When a meaningful change is made, the "Last Updated" date at the top of this page will be revised accordingly.

For significant updates that affect how your personal data is used, bc88 will notify active players through in-platform announcements. Your continued use of bc88 after the effective date of any updated policy constitutes acceptance of those changes.

If you disagree with a change to this policy, you should stop using the platform and contact support to discuss account closure. bc88 will process any remaining balance through the standard withdrawal procedure in line with KYC requirements.

For any questions, concerns, or requests related to this Privacy Policy or the personal data bc88 holds about you, please get in touch through the following channel:

• Email: [email protected] (plain text contact — not a mailto link)
• In-platform support chat: Available 24 hours a day through the bc88 platform after login

When submitting a data enquiry or access request, please include your registered Philippine mobile number and a brief description of the request so the support team can locate your account and respond accurately. You may be asked to verify your identity before any data is disclosed or modified.

bc88 aims to respond to data-related enquiries within a reasonable timeframe. For complex requests — such as full data access or deletion requests — additional time may be required to compile the necessary information accurately.